The U.S. Citizenship and Immigration Services Queens Office will no longer be located at 27-35 Jackson Avenue in Long Island City, due to office flooding. USCIS has relocated all operations to our 26 Federal Plaza office in Manhattan.
Frequently Asked Questions (FAQ)
Where should customers who are generally served by the Queens office go now?
All interviews and Infopass appointments for customers usually served by the Queens office (generally, that would include residents of Queens and some residents of Brooklyn) are now being scheduled for our Manhattan office, 26 Federal Plaza, Room 8-100.
For the time being, all Queens correspondence, including Requests for Evidence (RFEs) for Queens cases, should be mailed to USCIS, 27-35 Jackson Ave, Long Island City, NY 11101
All biometrics (fingerprinting and photos) appointments that would usually be scheduled for the Queens Application Support Center (ASC) are now being scheduled for other local ASCs, as indicated on biometrics appointment notices.
How many employees were relocated to 26 Fed Plaza/elsewhere?
75 USCIS employees and contractors moved to 26 Federal Plaza in Manhattan and 4 moved to our Long Island office in Holtsville, Long Island. Five ASC employees and contractors were relocated to the ASC in Jamaica, Queens.
Will USCIS have naturalization ceremonies in Queens?
All Queens cases are part of the Eastern District Court of New York, so Queens applicants are naturalized at the Eastern District Court in Brooklyn. On occasion, USCIS and the courts host “special” ceremonies outside the court at important NY venues like the Rufus King House in Queens and we will continue to do so.
Will USCIS still be able to have a presence in the Queens community?
Definitely. USCIS-NY has an outstanding community relations officer who does community outreach (naturalization/ DACA info sessions for example) and she and other USCIS staff will continue to work with our Queens partners such as the Queens Public Library to continue to bring these services to the Queens community.
How many customers was the Queens office seeing per day (FO and ASC)?
The Queens office conducted about 150 interviews, 40 Infopass appointments, and about 250 ASC biometrics (fingerprinting and photos) appointments a day.