NYC Asylum Seeker Resource Navigation Center

What is the Asylum Seeker Resource Navigation Center?

The Asylum Seeker Resource Navigation Center is a central place where newly arrived asylum seekers can go for free and confidential help accessing important services and resources that will help them integrate and thrive in New York City. 

How do I know the information I share at the Resource Navigation Center is safe?

Services at the Resource Navigation Center are free and completely confidential. Services are provided by trusted professional contractors and representatives from City agencies, who are required by law to keep your information confidential. No personal or identifying information about appointment holders visiting the center will be retained or shared with any individual or organization without express consent. 

What is offered at the Asylum Seeker Resource Navigation Center? 

The Resource Navigation Center will help connect you to information, services, and resources that may be helpful to you. When you attend your appointment at the Resource Navigation Center, you will have a fully confidential interview in your preferred language with a trained case manager who will help identify your needs and connect you to the services, information, and resources you may need. To make an appointment, visit www.nyc.gov/asylum or call 311.

Information and service referrals include: 

  • Healthcare referrals
  • Healthcare insurance enrollment
  • Mental health counseling
  • School enrollment
  • Immigration legal services

While the information and some basic services are offered at the Resource Navigation Center, most City-funded services and resources will be provided at service providers and community-based organizations throughout the five boroughs of New York City. 

Who can access the Asylum Seeker Resource Navigation Center?

The Resource Navigation Center is only accessible to individuals who: 

  1. Can provide paperwork by U.S. Immigration & Customs Enforcement demonstrating that they entered the U.S. Southwest Border on or after January 1, 2022; 
  2. Currently live in New York City;
  3. Have successfully made an appointment to the Resource Navigation Center through the online portal or by calling 311.